Alfa Financial Software Holdings PLC has introduced Intelligent Automation in Alfa Systems 6, the fifth release of the software platform. This new feature offers systemized decision-making through AI and rules-based workflows, utilizing cutting-edge cognitive technologies such as predictive modeling. It aims to empower customers to create efficiency gains through various intelligent, automated decision-making tools. The release is designed to automate processes, onboard and upskill people, onboard new products and processes, and understand and reduce portfolio credit risk.

The Intelligent Automation feature includes the use of AskThea, a conversational AI chatbot for Alfa Systems support and guidance, offering immediate insights for users seeking answers and available functionality. It also allows business change professionals to consult Alfa Systems documentation quickly to understand workflow and other configuration changes needed to implement new processes. Additionally, Alfa Decisioning, a new credit decision engine, combines with Alfa iQ's predictive AI for dynamic optimization of credit underwriting with customer-specific modeling.

Alfa Systems 6 aims to help finance providers tackle significant challenges and seize lucrative opportunities. Existing customers can access this functionality within the current suite of modules or subscribe to it as it is released. This release is part of a series of six releases of Alfa Systems 6, representing a breakthrough iteration of the software platform.

For more information, interested parties are encouraged to reach out to the Alfa Team.